Customization Fee

100% Genuine Type-A (Grade A) Jadeite Jade (natural, untreated, undyed). If our product is found to be treated jadeite or any other material at any reputable laboratory, we will refund you the full amount.

14K or 18K Gold

The “K’’ stands for the karatage of the gold. 24k gold is 100% gold. Gold by itself is too soft to be made into jewellery. The reason that other metal is alloy with gold is to make it strong enough for everyday wear. 18k gold is made up of 75% gold whereas 14k gold is made up of 58.3% gold and 41.7% of other metals.

By alloying it with certain metals, we achieve the look of white gold and rose gold. The higher the karatage of gold, the lower the likelihood of any skin reaction with the metal.

14K Gold Fill & 14K Rose Gold Fill

Gold Fill jewellery is the best quality alternative to solid gold. An actual layer of gold is pressure-bonded to the base metal to ensure that it endures over time and does not tarnish or oxidize to become another colour. To top it all off, it is very safe for sensitive skin.

Sterling Silver

Silver is considered a precious metal but is too soft to fashion into jewellery. To give it more strength, we often mix another metal (usually copper) with silver. Sterling Silver is 92.5% pure silver and 7.5% of this other metal that adds strength, while still preserving the ductility and beautiful shine of silver.

Sterling Silver tends to become blackish upon contact with sulphur in the air or water. This can be easily cleaned off with a jewellery polishing cloth.

Keep them dry. Avoid getting any hairspray, perfume or lotion on them

Keep them separate. Store in separate individual bags. (we will provide a Ziploc bag with anti-tarnish squares by 3M to prolong the shelf life of the metal)

Keep them clean. Wipe with jewellery polishing cloth to remove skin oils and makeup. Use a soft cloth to wipe off any dirt and oils on the gemstone when necessary.

With jewellery, they should always be the last thing you put on, and the first thing you take off.

Jade – Jadeite are tough with little to worry about. Use lukewarm water and soft brush to clean for regular cleaning.